Yes! We offer a 45-day money-back guarantee on all our hosting plans. If you're not satisfied with our service for any reason, you can request a full refund within 45 days of signing up. No questions asked.

Absolutely! We provide free website migration from any hosting provider. Our migration experts will handle the entire process with zero downtime. Simply provide your previous hosting details, and we'll take care of the rest. We migrate websites, emails, databases, and ensure everything works perfectly.

We offer 24/7/365 support via live chat, phone, and ticketing system. Our average response time is under 2 minutes for live chat and under 15 minutes for tickets. All our support staff are certified cloud engineers who can help with technical issues, migrations, and optimization. We also have an extensive knowledge base with tutorials and guides.

We provide Imunify360 security suite, free SSL certificates (Let's Encrypt), DDoS protection, malware scanning and removal, firewall protection, daily backups with 30-day retention, and brute-force attack protection. Our servers are constantly monitored for security threats and we implement the latest security patches immediately.

Yes, you can upgrade your plan anytime with just a few clicks. There's no downtime during the upgrade process, and you only pay the difference pro-rated for the remainder of your billing cycle. You can also downgrade if needed, though certain restrictions may apply when moving to a lower-tier plan.

Yes, all our hosting plans include professional email hosting with your domain. You can create unlimited email accounts with webmail access, spam filtering, and mobile synchronization. We also offer advanced email features like autoresponders, forwarding, and mailing lists. Email hosting is included at no additional cost.

We guarantee 99.9% uptime for all our hosting services. Our infrastructure includes redundant network connections, backup power generators, and multiple data center locations. If we fail to meet this guarantee, we offer service credits as outlined in our Service Level Agreement (SLA). Our actual uptime consistently exceeds 99.95%.

We perform automatic daily backups of all accounts with 30-day retention. Basic plans include weekly backups, while Professional and Enterprise plans include daily and real-time backups respectively. You can restore your website from any backup point with a single click in cPanel. We also recommend maintaining your own backups for critical data.